PRIVACY POLICY

Effective Date: April 7, 2026

Last Updated: April 7, 2026

ProCore Productions, Inc. (“ProCore,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to procoreproductions.com and any related services we provide.

1. Who We Are

ProCore Productions, Inc.

Audiovisual equipment rental and event production

17800 S Main St, Ste 304, Gardena, CA 90248

Phone: (888) 892-1790

Email: connect@procoreproductions.com

Website: https://procoreproductions.com

2. Information We Collect

We collect the following categories of personal information:

• Contact information you give us: name, company, email, phone number, event details, and any other information you submit through quote request forms, contact forms, or email.
• Transaction information: billing address, services purchased, event dates, and payment records (payment card details are processed by our payment processors, not stored by us).
• Automatically collected information: IP address, browser type, device type, operating system, referring URL, pages viewed, time on site, and similar usage data collected through cookies, pixels, and server logs.
• Marketing information: UTM parameters, click IDs (such as GCLID), and the marketing source that led you to our site.
• Business identification: when you visit our site, third-party tools may identify the company associated with your IP address.

We do not knowingly collect sensitive personal information, and we do not collect information from children under 13.

3. How We Collect Information

• Directly from you when you fill out a form, request a quote, email us, or call us.
• Automatically through cookies, analytics tags, and similar technologies when you use our site.
• From third-party services such as Google Analytics, Google Ads, and Leadfeeder.

4. How We Use Your Information

We use your information to:

• Respond to quote requests and inquiries
• Prepare proposals and deliver our services
• Process payments and manage accounts
• Send service-related communications
• Improve our website, services, and marketing
• Measure the performance of our advertising
• Comply with legal obligations

5. How We Share Your Information

We share information only with service providers who help us run our business, and only as needed for them to do that work. These include:

• Google (Analytics, Ads, Workspace) for analytics, advertising measurement, and business operations
• Pipedrive for CRM and deal tracking
• n8n for workflow automation
• Leadfeeder for website visitor identification
• QuickBooks for accounting and invoicing
• Rentman for quote, equipment, and project management
• Hosting and email providers that operate our website and communications
• Payment processors that handle transactions

We do not sell your personal information for money. Some of our advertising and analytics tools may involve “sharing” personal information for cross-context behavioral advertising as defined by California law. You can opt out at any time using the methods in Section 7.

We may also disclose information when required by law, to protect our rights, or in connection with a business transfer.

6. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential site function
• Analytics (Google Analytics 4) to understand how visitors use our site
• Advertising (Google Ads) to measure ad performance and reach relevant audiences
• Visitor identification (Leadfeeder) to identify companies that visit our site

You can control cookies through your browser settings. We honor the Global Privacy Control (GPC) signal as a valid opt-out request for the sale or sharing of personal information.

7. Your Privacy Rights

Depending on where you live, you may have the following rights:

• Access: request a copy of the personal information we hold about you
• Delete: request that we delete your personal information
• Correct: request that we correct inaccurate information
• Opt out of sale/sharing: opt out of the sale or sharing of your personal information for cross-context behavioral advertising
• Limit use of sensitive personal information (we do not collect this category)
• Non-discrimination: we will not discriminate against you for exercising your rights

To exercise any of these rights, email us at connect@procoreproductions.com with the subject line “Privacy Request.” We will verify your request and respond within 45 days. You may also designate an authorized agent to make a request on your behalf.

8. Data Retention

We retain personal information for as long as necessary to provide our services, maintain business and customer records, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and the purpose for which it was collected. You may request deletion of your personal information at any time using the contact details in Section 13, and we will honor your request unless we are required or permitted by law to retain it.

9. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No system is completely secure, so we cannot guarantee absolute security.

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

11. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices. Review their policies before sharing information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Material changes will be posted prominently on our site.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

ProCore Productions, Inc.

17800 S Main St, Ste 304, Gardena, CA 90248

Phone: (888) 892-1790

Email: connect@procoreproductions.com